Learn how to stay connected with patients and colleagues across the healthcare industry. Discover secure healthcare messaging solutions from BT Business.
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Secure Healthcare Messaging Solutions
250+ employees
Secure healthcare messaging
Stay connected and ensure effective collaboration with patients and colleagues across the healthcare industry with our messaging solutions.
Stay connected and ensure effective collaboration with patients and colleagues across the healthcare industry with our messaging solutions.
Smart Messaging can be used for everything from urgent patient alerts to everyday informational campaigns.
The scale of our platform means that you could reach millions of patients with just one click on the channel that best suits them; email, voice, IVR, RCS and more.
For patients
Provides real-time updates on care, enables quicker communication and educates on local and government guidance.
For staff
Improves collaboration, speeds up decision making and transforms the effectiveness of teams.
For patients
Provides real-time updates on care, enables quicker communication and educates on local and government guidance.
For staff
Improves collaboration, speeds up decision making and transforms the effectiveness of teams.
What Smart Messaging can do for you
Greater choice of channels
Your customers use SMS, RCS, WhatsApp, Email, Facebook Messenger and Apple Messages for Business. You should too. Deliver your messages to wherever they like to be.
Manage everything in one place
Handle your messaging centrally through a single platform and API. Use our simple drag and drop interface to create and manage campaigns and customer interactions across all channels.
Content that boosts engagement
Tailor every message: send the right content at the right time on the right channel. And with personalised video and RCS, you'll reach a whole new level of customer engagement.
Greater choice of channels
Your customers use SMS, RCS, WhatsApp, Email, Facebook Messenger and Apple Messages for Business. You should too. Deliver your messages to wherever they like to be.
Manage everything in one place
Handle your messaging centrally through a single platform and API. Use our simple drag and drop interface to create and manage campaigns and customer interactions across all channels.
Content that boosts engagement
Tailor every message: send the right content at the right time on the right channel. And with personalised video and RCS, you'll reach a whole new level of customer engagement.
Leverage the capability of Smart Messaging modules
StaffMatch
Allow staff to register their skills, work preferences and contact numbers with an automated shift-fulfilment system, integrated with your existing systems and intranet.
StaffSafe
Provide an automated SMS solution to monitor and confirm the availability and safety of your staff working in the field.
Rapid Alert
Allow users to establish lists of ‘standby’ teams for crisis management, including first responders, workers and volunteers.
StaffMatch
Allow staff to register their skills, work preferences and contact numbers with an automated shift-fulfilment system, integrated with your existing systems and intranet.
StaffSafe
Provide an automated SMS solution to monitor and confirm the availability and safety of your staff working in the field.
Rapid Alert
Allow users to establish lists of ‘standby’ teams for crisis management, including first responders, workers and volunteers.
Pagers are out. Secure Messaging is in.
It’s your own communications hub at your fingertips. A secure, scalable, real-time clinical communication solution.
Secure Messaging can halve the steps in a hospital’s workflow because you can access the information and the colleagues you need, whenever and wherever they’re needed.
It saves precious time: so you can spend more of it with your patients. Junior doctors have saved an average of 48 minutes per shift, and nurses 21 minutes.
Secure Messaging goes far beyond pagers, providing a faster, more reliable and more efficient way of communicating with colleagues and team.
The design and development of the app has been clinically led. Information and communications have been integrated into a single collaboration tool, designed to boost productivity and quality of care.
Text BLEEP to 66777 for a demo and to access the GDE blueprint “Removal of Bleeps – Implementation of Medic Bleep”.
Pagers are out. Secure Messaging is in.
It’s your own communications hub at your fingertips. A secure, scalable, real-time clinical communication solution.
Secure Messaging can halve the steps in a hospital’s workflow because you can access the information and the colleagues you need, whenever and wherever they’re needed.
It saves precious time: so you can spend more of it with your patients. Junior doctors have saved an average of 48 minutes per shift, and nurses 21 minutes.
Secure Messaging goes far beyond pagers, providing a faster, more reliable and more efficient way of communicating with colleagues and team.
The design and development of the app has been clinically led. Information and communications have been integrated into a single collaboration tool, designed to boost productivity and quality of care.
Text BLEEP to 66777 for a demo and to access the GDE blueprint “Removal of Bleeps – Implementation of Medic Bleep”.
Pagers are out. Secure Messaging is in.
It’s your own communications hub at your fingertips. A secure, scalable, real-time clinical communication solution.
Secure Messaging can halve the steps in a hospital’s workflow because you can access the information and the colleagues you need, whenever and wherever they’re needed.
It saves precious time: so you can spend more of it with your patients. Junior doctors have saved an average of 48 minutes per shift, and nurses 21 minutes.
Secure Messaging goes far beyond pagers, providing a faster, more reliable and more efficient way of communicating with colleagues and team.
The design and development of the app has been clinically led. Information and communications have been integrated into a single collaboration tool, designed to boost productivity and quality of care.
Text BLEEP to 66777 for a demo and to access the GDE blueprint “Removal of Bleeps – Implementation of Medic Bleep”.
Pagers are out. Secure Messaging is in.
It’s your own communications hub at your fingertips. A secure, scalable, real-time clinical communication solution.
Secure Messaging can halve the steps in a hospital’s workflow because you can access the information and the colleagues you need, whenever and wherever they’re needed.
It saves precious time: so you can spend more of it with your patients. Junior doctors have saved an average of 48 minutes per shift, and nurses 21 minutes.
Secure Messaging goes far beyond pagers, providing a faster, more reliable and more efficient way of communicating with colleagues and team.
The design and development of the app has been clinically led. Information and communications have been integrated into a single collaboration tool, designed to boost productivity and quality of care.
Text BLEEP to 66777 for a demo and to access the GDE blueprint “Removal of Bleeps – Implementation of Medic Bleep”.
Why Secure Messaging?
Send and receive texts, images, files, voice calls
Significantly reduce hospital workflow steps and wait periods.
Administration portal
Keep an audit trail of all messages sent, add and remove user access and access switchboard functionality.
Broadcast messages
A rapid, reliable and effective way of communicating to a group or whole organisation with a fall back to SMS.
Patient information tab
Keep all patient communications in one place for easy access.
Send and receive texts, images, files, voice calls
Significantly reduce hospital workflow steps and wait periods.
Administration portal
Keep an audit trail of all messages sent, add and remove user access and access switchboard functionality.
Broadcast messages
A rapid, reliable and effective way of communicating to a group or whole organisation with a fall back to SMS.
Patient information tab
Keep all patient communications in one place for easy access.
Drive the conversation
Our future-proof Messaging Solutions are driving conversations across the healthcare industry.