Unify your comms
with Cloud Work CC

In partnership with RingCentral, Cloud Work CC gives you a fully integrated contact centre solution that unifies the customer experience with message, video, and phone calling wherever you are.

Unify your comms
with Cloud Work CC

In partnership with RingCentral, Cloud Work CC gives you a fully integrated contact centre solution that unifies the customer experience with message, video, and phone calling wherever you are.
Get in touch

Thinking of joining us?0800 345 798409:00 - 18:00 | Monday to Friday
Existing customers0800 085 595709:00 - 18:00 | Monday to Friday

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Your new contact centre starts in the cloud

Your new contact centre starts in the cloud

Combining the best of our network capabilities and resources with RingCentral’s industry-leading technology, Cloud Work CC provides reliable, trusted and secure cloud-based communications to organisations across the UK.

  • Exceed high expectations

    Handle more customer requests at speed by empowering your agents with the tools they need to resolve customer enquiries first time.
  • Respond from anywhere

    Empower your people with leading-edge cloud-based technology to work securely from anywhere.
  • Cut costs, increase standards

    Move your contact centre to one cloud solution and save time and money on servers and additional software.
  • Exceed high expectations

    Handle more customer requests at speed by empowering your agents with the tools they need to resolve customer enquiries first time.
  • Respond from anywhere

    Empower your people with leading-edge cloud-based technology to work securely from anywhere.
  • Cut costs, increase standards

    Move your contact centre to one cloud solution and save time and money on servers and additional software.

Build a sustainable contact centre

Virtually every organisation today is adopting new remote and digital ways of working, with varying degrees of complexity. By collaborating with RingCentral, we’ve focused on removing this complexity to enable a successful digital transformation journey and a leading-edge customer experience.

Hungry for improvement

As a company producing nutritious food for the health and social care sector, Apetito is an essential service to vulnerable customers. The ability to call into Apetito and place orders or report issues is vital. Find out how Cloud Work CC gave Apetito’s customers a seamless experience, making it a piece of cake to get in touch.

Why BT

We combine deep expertise with extensive capabilities in cloud, networking, security and creating unified communication solutions. We’ll help you define your strategy and provide end-to-end management to simplify your operations.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.