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BT Local Business East Scotland

Your local communications team backed by BT.

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Edinburgh and South Scotland

0150 642 6100

08:00 - 18:00 | Monday to Friday excluding bank holidays

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09:00 - 17:00 | Monday - Friday

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Your local business

We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business East Scotland can help.

We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.

Secure cloud technologies

We’re experts when it comes to the cloud. From phone systems to call centres, we can offer secure, scalable and easy-to-manage solutions that could also save you money.

Internet you can rely on

From award-winning broadband to your own private internet connection with guaranteed speeds and 24/7/365 technical support, we can help you get online with a solution that’s right for your business.

Bespoke communications systems

We can show you how traditional or IP technology can create platforms that work together and help keep your people connected.

The best mobile coverage

Our EE plans offer 4G in more places than any other UK network, and all BT and EE plans come with valuable inclusions such as EU roaming.


Practical Telecoms Ltd

Upstairs Office, 14 Blackburn Road,
EH48 2EY

01506 426 100
Monday to Friday 08:00-18:00 excluding bank holidays


About us

Hi, I’m Marie Hodge. I took over BT Local Business East Scotland as Managing Director in April 2015. Based in West Lothian, I head up a team of 30 experts. Because we’re local, we offer an easy way for you to access the latest BT technology and get the right communications solution.

At BT Local Business, we’re here to provide ongoing support to BT’s small to medium-sized customers, so that you can be given the same kind of personal service as BT’s large corporate customers.

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Many of the people in BT Local Business have come from various other roles in BT. We have a wealth of experience, not only in knowing the vast array of products and services in BT’s portfolio but, more importantly, how these can help and transform the way you do business.

We might be helping a customer plan an integrated communications system with BT’s incredible new One Phone, or simply helping London businesses catch up with those in other European capital cities by providing our much-talked about BT Business Infinity fibre broadband.

From mobiles and leased-lines to stand-alone phone systems and totally converged solutions, our network of business development teams, account managers, and system and data specialists are on your doorstep. We don’t want to just try and save you £1 off your line rental, we want to help make your business more efficient.

Our people
Marie Hodge

Marie Hodge

Managing Director, Practical Telecoms Ltd

Marie Hodge

Marie Hodge

Managing Director, Practical Telecoms Ltd

Marie Hodge

Marie Hodge

Managing Director, Practical Telecoms Ltd

Marie Hodge

Marie Hodge

Managing Director, Practical Telecoms Ltd

Global expertise, delivered in East Scotland

With their combination of local knowledge, and global expertise, BT Local Business can deliver the technology you need to give your business the edge.

Personal service

BT Local Businesses give you a personal, ‘family-firm’ service, yet we’re supported by the power of BT’s global expertise.

A single point of contact

Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.

Local knowledge

By operating in the same market you do, we can better understand your needs – and those of your customers.

Global tech partners

Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.

BT Business Direct – for all your IT needs

BT Business Direct, part of the BT Group, is a one-stop shop for all your business' computing, networking and ICT support needs.

You can buy computing and software products online via the BT Business Direct website.

We stock over 35,000 products from the world’s leading vendors, and most items can be with you the very next day. So if you need new IT equipment visit Business Direct and order online today.

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All the products and services that your business needs, from local people who take the time to understand what makes your business tick.