BT Business Broadband Voice(VoIP)

VoIP for faster response times and extra calling features at minimal cost

From £0 per month (ex VAT)

Overview

Our business VoIP service

VoIP (Voice Over Internet Protocol) is a great way to make and receive business calls over your BT Business Broadband connection using a normal telephone. Only a small amount of your broadband bandwidth is used for VoIP but you'll get:

Inclusive calls to other users of our business VoIP service
International call caps from 10p an hour¹
UK mobile calls capped at 20p an hour²
5p for 60 minute local & national calls³
* Unlimited local & national calls for an optional £19.99 per month

When you make a VoIP call, your voice is transmitted across the internet just like any business file or email.

Using business VoIP is easy

Most phones will work with BT Business Broadband Voice, so there's no need to buy a special VoIP headset or microphone. You just plug a phone into your router as shown in the diagram below.

Using business VoIP is easy

Unlike similar services from other VoIP providers, you won't have to buy credit upfront to make these calls. We'll just send you a bill for any chargeable calls you've made.

You can subscribe to either one or two Business Broadband Voice lines, each with a VoIP phone number starting with '05'. However, for a small monthly fee you can use geographic area codes instead.

Notes

* Unlimited* subject to BT's Fair Use Policy - see section 56.18.3 of the BT Price List for detail.

1. A set up fee of 3p or 9p applies to international calls, plus pence per minute charging until cap is reached on calls of up to an hour. See 'Calling plans and rates' page for full rates.

2. Applies to calls to number ranges owned by the four main operators only. Certain mobile numbers (e.g. original 3G number) excluded. Pence per minute rates apply once the total number of capped calls from any one line to a single number exceeds an average of 4 hours per day in any calendar month. You will not be able to call non-BT Directory enquiries, Operator calls. Pence per minute rates apply after 60 minutes.

3. Applies to calls over the internet of up to an hour to numbers beginning 01 and 02, excluding the Channel Islands and dial-up internet services. After one hour, calls will be charged at 2.6p per minute (ex VAT).

See Business benefits

See Package & pricing

Video

VoIP - What it could do for your business

Important information

We strongly recommend a primary telephone line is maintained for contacting the emergency services. The quality of the reception on the phone line may not match that of a normal landline and may vary depending on Internet traffic and customer usage. Terms and conditions apply.

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