Skip to main content
Using voicemail on BT Cloud Voice | BT Business
not-authored-help-and-support

Using voicemail on BT Cloud Voice

To use voicemail on BT Cloud Voice you’ll need the Connect or Collaborate feature package.

With voicemail you can divert all calls to voicemail, send calls to voicemail when you're on the phone, or set all calls to divert when you're out or don't answer.

If you can't take the call, callers will hear a standard greeting message, or your personal recorded greeting.

How to manage voicemail for Cloud Voice

Setting up voicemail using the BT Cloud Voice Business Portal

What else can I do with voicemail?

Storing messages

Retrieving messages

Email voicemails only

Full voicemail user guide for Cloud Voice

For more help with voicemail, download our user guide:

BT Cloud Voice voicemail user guide (PDF, 4.2MB)

Did this help?

Additional support