To use voicemail on BT Cloud Voice you’ll need the Connect or Collaborate feature package.
With voicemail you can divert all calls to voicemail, send calls to voicemail when you're on the phone, or set all calls to divert when you're out or don't answer.
If you can't take the call, callers will hear a standard greeting message, or your personal recorded greeting.
How to manage voicemail for Cloud Voice
Setting up voicemail using the BT Cloud Voice Business Portal
What else can I do with voicemail?
Storing messages
Retrieving messages
Email voicemails only
Full voicemail user guide for Cloud Voice
For more help with voicemail, download our user guide: