Skip to main content
Troubleshooting problems with Guest Wi-Fi | BT Business
not-authored-help-and-support

Troubleshooting problems with Guest Wi-Fi

When you’ve set up and switched on Guest Wi-Fi your guests can use the public network securely and for free. If you’re experiencing any issues they can usually be resolved easily.

Guests can't connect to Guest Wi-Fi

Turning on Guest Wi-Fi has frozen Hub Manager

Guests can see a page not available error

A guest was online but then lost connection

Guest Wi-Fi appears as an unsecured network

Guest Wi-Fi is running slowly for my guests

To find out more about Guest Wi-Fi have a look at our guide to Guest Wi-Fi.

Did this help?

Additional support