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Changing or cancelling your BT Business order | BT Business

Changing or cancelling your BT Business order

If you need to change or cancel your phone line or broadband order, please contact your account manager. If you don’t have one, use Chat (during office hours) to get in touch and we’ll take care of this for you.

If it’s your account you’re looking to close, please read How can I cancel a BT Business account.

Tracking your BT Business order

It’s easy to track your order online. Just head over to Tracking your BT Business order.

Order tracking problems

If you’re having any issues using our order tracker a lot of these can be easily solved. Read troubleshooting order tracking problems.

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