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Help moving premises | BT Business
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Help moving premises

When you move premises, first we need to check what tech your new address has and whether it’s had a service before. This will determine how long it’ll take us to get your new address set up.

How much notice will I need to give before moving?

What charges will I have to pay when I move premises?

What happens to my connection if I move location?

Can I take my existing phone number with me when I move?

How do I update my BT phone book directory listing?

How do I stop services at our old premises?

I don’t want to move all of my products/services, what should I do?

Will BT help me move my equipment and install it in my new premises?

We have specific IT and phone system requirements for our new premises. Can BT help?

What happens if I move premises when I have BT Business Complete or BT Call Essentials?

How do I find out if broadband is available at our new premises?

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