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What does the BTnet Service Level Agreement (SLA) cover? | BT Business
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What does the BTnet Service Level Agreement (SLA) cover?

BTnet Leased Line has a market leading SLA, providing 100% target availability. We offer money back if we fail to meet our commitment to you. The SLA also covers network latency performance and installation of the service.

To find out more about our SLA download our terms and conditions page in the Broadband and Internet section or visit our BTnet Leased Line page for more general information.

Find out more about BTnet Leased Lines.

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