Create unique Personalised Video Messages for your customers. Tailer custom video content to boost engagement and increase retention with BT Business.
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Personalised Video
Create unique customer journeys
Create unique customer journeys
Customers are bombarded by branded content every day. With Personalised Video, you can create highly personalised messages that cut through all the noise and get your customers’ attention.
Using personal data to tailor your video content for every customer, create high-impact customer videos that can increase retention, make onboarding easier, boost engagement and increase your conversion rates by a massive 42%.
Boost engagement
Make your customers the hero of their own story and keep them engaged for longer.
Increase retention
Make your customer relationships more meaningful, creating a personalised experience that will make them feel valued.
Maximise ROI
Use personal data to create highly targeted cross-selling and upselling opportunities, with interactive CTAs that help to drive conversions.
Boost engagement
Make your customers the hero of their own story and keep them engaged for longer.
Increase retention
Make your customer relationships more meaningful, creating a personalised experience that will make them feel valued.
Maximise ROI
Use personal data to create highly targeted cross-selling and upselling opportunities, with interactive CTAs that help to drive conversions.
More than just a number
Using personal data to make video more impactful for customers can bring spectacular results.
64%
of customers are more likely to buy a product after watching an online video1.
16x
more likely to click through to a personalised video than a generic one2.
42%
increase in conversion rates for a call to action in a personalised video3.
20%
uplift in sales average when a web experience is personalised4.
64%
of customers are more likely to buy a product after watching an online video1.
16x
more likely to click through to a personalised video than a generic one2.
42%
increase in conversion rates for a call to action in a personalised video3.
20%
uplift in sales average when a web experience is personalised4.
Unlock unlimited creativity
With Personalised Video you can customise anything to suit your audience, for example:
Data visualisation
Text and images
Video in video
Voiceovers
Put the user in control
Real-time interactive videos deliver decision-based experiences that put the user in control, with:
Scene selection
Clickable CTAs, images and icons
Dynamic chapter markers
Building strong customer relationships
One of the greatest challenges faced by businesses today is developing an affinity with customers and securing long-term brand loyalty. Read more on how Personalised Video can help you foster strong customer relationships, increase engagement and improve conversions – whatever industry you work in.