Streamline and protect every customer interaction with a fully scalable biometric authentication and fraud prevention solution.
Streamline and protect every customer interaction with a fully scalable biometric authentication and fraud prevention solution.
Traditional knowledge-based authentication methods are time-consuming – and can be easy to exploit. Nuance Gatekeeper with BT allows customers to use their voice as their password, improving both customer and agent experience while increasing security.
Nuance Gatekeeper key features at a glance:
Download our datasheet to find out more about how Nuance Gatekeeper can safeguard your employees, brand and reputation
Nuance Gatekeeper key features at a glance:
Download our datasheet to find out more about how Nuance Gatekeeper can safeguard your employees, brand and reputation
Nuance Gatekeeper key features at a glance:
Download our datasheet to find out more about how Nuance Gatekeeper can safeguard your employees, brand and reputation
Nuance Gatekeeper key features at a glance:
Download our datasheet to find out more about how Nuance Gatekeeper can safeguard your employees, brand and reputation
Contact centre fraud is big business – meaning organisations need to look for innovative ways to stay secure while delivering an outstanding customer experience.
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It’s not just the service that makes the difference, but your provider, too. And when you choose BT, you'll be in good hands. We’ve been integrating speech recognition into contact centres with Nuance for the past 15 years.
Round-the-clock proactive monitoring and support allows you to focus on your business while taking care of your customer authentication and fraud detection.
We work with Nuance to build a solution that fits your precise needs, and once it’s up and running we’ll support you in any way you need.
Nuance Gatekeeper can be fully integrated with our other solutions and our global voice network, with a single Service Level Agreement across all services.
We’re recognised by the International Data Corporation (IDC) as a ‘Leader’ for delivering outstanding Managed Security Services.
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