How to use the BT Cloud Voice Business Portal
The BT Cloud Voice Business Portal is where your users can manage their individual handsets and specific features, like voicemail. It's also where your administrators can manage all employee handsets and company-wide features, such as setting up Hunt Groups, Auto Attendants, and call routing across your business.
You can access the BT Cloud Voice Business Portal from any device, anytime, anywhere - as long as you're connected to the internet.
How to log in and get started with the Business Portal
In our video tutorial, you can find out how to:
- Log in to the Business Portal for the first time
- Navigate the Business Portal and get an overview of all the different features
- Manage your users, sites, devices, and phone numbers.
Note - to log in to the Business Portal, you’ll need the username and password you were provided with when the service was set up for you.
How to set up features in the Business Portal
You can also check out our guides on how to set up and use some of our most popular BT Cloud Voice features, from within the Business Portal:
To get help with all the Cloud Voice features and settings, check out our main BT Cloud Voice help guide.
If you’d like additional support and training, find out more about our Training for BT Cloud Voice.
Get more help with our Assist me button
You can get more help and support on using features, from inside the Business Portal itself. Just select the Assist me button to get detailed instructions of how to use features you need.