Using Cloud Voice Express on your mobile
The app lets you make and take calls with your Cloud Voice Express business number, using your mobile device. This guide shows you how to easily activate and select numbers on the app and use its key features.
How to activate your service
Once you’ve ordered Cloud Voice Express, you can download the app from the App Store or Google Play or scan the QR code to download directly. Or text CVEapp to 81192.
We’ll email you with the date your service will be ready. You'll also see this in the app when you log in using your My Account details.
If you’re using a new number, we’ll activate the service and number for you.
If you’re using an existing number, you might need to activate the service yourself, so the number gets transferred from your existing service.
To use or activate your service, follow the instructions for plugging in and connecting your new digital phone.
Start using your new digital phone service
Choose a number to use when you have more than one number
Emergency calls from the Cloud Voice Express app
Features of the Cloud Voice Express app
The app can help you with everything from diverting calls to voicemail transcripts. Find out how to use some of its key features and you’ll find more features on the Settings page.