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Using the Cloud Voice Express app on your mobile

Want to start using your Cloud Voice Express digital line, via the Cloud Voice Express app?

The app lets you make and take calls with your Cloud Voice Express business number, using your mobile device. This guide explains how to get started with the app, and start using its key features.

Firstly, download the app 

Once you’ve ordered Cloud Voice Express, you can download the app from the App Store or Google Play or scan the QR code to download directly. Or text CVEapp to 81192.

Cloud Voice Express app QR code
Download the Cloud Voice Express app from the Apple App Store
Download the Cloud Voice Express app from the Google Play Store

Next, activate your Cloud Voice Express service

If you haven’t done so already, find out how to activate your service using the app in our handy getting started with Cloud Voice Express guide.

You can do this on or from your service activation date. You can find out this date within the app itself, on an email we’ll have sent to you, or by tracking your order.

Then, start using your new Cloud Voice Express service in the app

Once your service is activated, you can start using the app and all its features.

To do this:

  1. Open the Cloud Voice Express app.
  2. Log in with your My Account details if you’re not already logged in. You’ll find these in your order confirmation email.
  3. Select Settings to set up key features, or select Get started to make and take calls right away.

Your service must be active before you can use your new digital phone line via the Cloud Voice Express app.

Choosing a number to use when you have more than one number

Making emergency calls – important information

 

Cloud Voice Express app: features and settings

The Cloud Voice Express app can help you with everything from diverting calls to voicemail transcripts. Find out how to use some of its key features – you can also find more features in the app’s settings menu.

Diverting calls

Using Do not disturb

Blocking incoming calls

Setting up voicemail transcripts

Sending us an error log file

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