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What the CPI plus 3.9% 2024 price increase means for you

From 1 April 2024 we’re increasing the standard monthly charge of some of our products and services by 7.9% as outlined in your contract terms and conditions.

This increase is in line with the Consumer Price Index (CPI) % inflation rate published by the Office for National Statistics on 17 January 2024 which was 4% plus an additional 3.9%.

You can check your terms and conditions in BT Business Terms.

To give you an example of what this means, here are some of our popular products and plans and how pricing would change.

Prices are exclusive of VAT.

Product

Current Monthly Price up to 31 March 2024

Price goes up by approx. this much per month from 1 April 2024

BT Business Superfast Enhanced

£61.53

£4.87

Halo for Business 1, Superfast + Value Line

£51.43

£4.07

Halo for Business , Fibre 76 Enhanced + Digital Line

£57.15

£4.52

BT Cloud Voice Basic User - minimum period of 1 year

£10.52

£0.84p

BT Cloud Voice Connect User - minimum period of 1 year

£14.39

£1.14

BT Cloud Voice Collaborate User - minimum period of 1 year

£22.27

£1.76

BT Cloud Phone Basic and Inclusive 500 UK minutes - 24 month term

£16.26

£1.29

BT Cloud Phone Collaborate including Unlimited UK minutes - 12 month term

£35.02

£2.77

PSTN Exchange Line - 12 month contract

£38.78

£3.07

ISDN2 Low Start (2 Channels) - 12 month contract

£81.79

£6.47

ISDN30 per Channel - 12 month contract

£37.15

£2.94

Featureline - 12 month contract

£48.77

£3.86

Find out which products are increasing on 1 April 2024

Back to BT Business Price Changes 2024 - Why we’re increasing prices and what it means for you

Why we’re making these price changes

Can we put our prices up?

What is the Consumer Price Index?

The CPI % inflation rate we’ll be using?

What is CPI plus 3.9% and how do you work out the increase?

Does pricing decrease if the CPI % inflation rate is negative?

Why we add 3.9% to the underlying CPI % inflation rate?

Are plan discounts affected?

Can I cancel my contract?

BT Group’s Consumer division is changing the way it communicates and charges for its contracts in the summer. Is BT Business doing the same?

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