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Price changes 2024

From 1 April 2024 we’re increasing the standard monthly charge of some products and services by 7.9% as outlined in your terms and conditions of contract. This increase is in line with the Consumer Price Index (CPI) % inflation rate published by the Office for National Statistics on 17January 2024 which was 4% plus an additional 3.9%.

Find out which products are increasing on 1 April 2024.

Giving you better value

We’re always on the lookout for more ways to give you better value. That’s why we’ve made it easy for you to:

  • Access your online account at any time. Pay your bills, check how much data you’ve used, find the help you need, track orders, and do lots more - all from your mobile using the BT Business app.
  • Ask for help when you need it. Our UK-based business specialists are here round the clock to answer your questions online or over the phone (calls are free).

And if you’re one of our BT broadband customers you can:

  • Get online when you’re out and about. Hop onto one of our wi-fi hotspots - we’ve got more than five million of them around the UK to help you stay connected.
  • Rely on our broadband. Even at the busiest times of the day, our robust broadband still gives you fast, reliable, and consistent connection speeds.

You'll find all our terms and conditions here.


The Public Switch Telephone Network (PSTN) will close in December 2025.

There are huge changes currently taking place with the old copper voice network being switched off in 2025, all customers using traditional phone lines will need to move to a digital service before the switch off date.

Find out more about the PSTN Switch Off and what it means for you.

Find out more about the PSTN Switch Off and what’s happening between now and 2025.

Back to BT Business Price Changes 2024.

Back to What the CPI plus 3.9% 2024 Price Increase means for you.

Can we put our prices up?

Can I cancel my contract?

When do I have to notify BT if I want to leave?

What if I want further information on the price rises?

BT Group’s Consumer division is changing the way it communicates and charges for its contracts in the summer. Is BT Business doing the same?

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