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How can I forward MiCloud voicemail messages to email? | BT Business

How can I forward MiCloud voicemail messages to email?

You can set up your MiCloud voicemail account to forward your messages to email. This means you're no longer tied to your desk – if you can access your email, you can access your voicemail.

You can set up this service in your Customer Portal using the following simple steps:

  1. Open the User Portal, using the URL included in your welcome email
  2. Where prompted, enter your username and password and hit Login
  3. Once the homepage loads, select the My Profile tab
  4. Select the My profile tab
  5. On the My Profile page, choose the Voicemail tab
  6. For simple forwarding of voicemail to email, select Enable Forwarding to Email
  7. To synchronize messages between voicemail and email via unified messaging, select Embedded UM Enabled
  8. Hit Save

Please note: your messages will be sent to the email address we used when we set you up on the system.

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