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Answering a call using Call Pick-up on your BT Versatility | BT Business
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Answering a call using Call Pick-up on your BT Versatility

Call Pick-up allows an extension to answer another extension's call as long as both extensions are programmed in the same Call Pick-up Group.

These calls can be:

  • internal calls
  • external calls
  • DDI calls
  • CLI routed calls.

Using a V featurephone to answer a call using the Call Pick-up

From the Idle phone menu, select Call Pick-Up on the Display for any types of calls or select External Call Pick-Up.

From a standard telephone:

  • To answer any type of call, dial the feature code 727
  • To answer incoming calls only, dial the feature code 726
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