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Contact BT Business

Popular live chat links

Phone line faults

Phone line chat

Mon - Fri, 8am - 6pm

Broadband & email issues

Broadband chat

Mon - Fri, 8am - 6pm

Billing enquiries

Billing chat

Mon - Fri, 9am - 5pm

Track or change an order

Track orders chat

Mon - Fri, 8am - 5pm

New sales enquiries       

New sales chat  

Mon - Fri, 8am - 6pm

Full contact options

Follow these links for live chat, email, phone numbers and more.

Broadband & internet Mobile services
Phone line & services Billing
Office phones & systems Complaints
Email, computing & hosting           New sales enquiries

Residential customers

You're currently on the BT Business website so if you need to chat about your home account, please contact BT on our home website.

Want to write to us?

If you need to write to us, please check the back of your bill for the right address to use.

You'll find more addresses in our Customer complaints code.

If you're a BT Business customer and you're not happy with the product or service you've received, we want to help. Please go to BT Business complaints.

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