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BT Business complaints

We're sorry that you’re not happy with BT

What’s your complaint about?

About your complaint with us

Service teams

If you're unhappy with any of our products or services and want to make a complaint, our service teams should be the first people you contact by selecting one of the groups above.

Contact us

Most of the time our front line agents can resolve complaints straightaway so the first step in making a complaint is to contact us.

Our code

If you want to know more about how we handle complaints, take a look at our Customer complaint code.
Customer complaint code