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Help managing your website | BT Business

Help managing your website

For help with your Managed Website service, contact our Marketing Solutions team.

For help with any other BT Website services use the Contact us button below.

Help updating your website and accessing the control panel

  1. Go to and sign in using your BT ID.
  2. Select My Apps and launch your Web Starter or Web Manager by clicking the relevant app tile.
  3. From here you can edit your website, and there are hints, tips and useful videos showing you how to update your website.

If you have problems logging in, accessing, or don't know your BT ID, please follow the forgotten password link. Or use the Contact us button below.

Removing the listing link from the bottom of your page

This back link also helps your site’s optimisation, so removal has been disabled. The geographical area this link diverts to can be changed in the site builder but the category cannot.

Removing the keywords from the top and bottom of your website

The keywords positioned at the top and bottom of your website help with the optimisation of your website (and therefore your search engine rankings) so removal of these would be detrimental.

Forgotten username and/or password

If you’ve forgotten your username or password, please contact us.

To get in touch please use the Contact us link located at the bottom of this page.

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