If you want to return a BT Business Smart Hub, 4G Assure dongle or Cloud Voice Express phone go to www.bt.com/business/returnkit
If you've got a new hub as a replacement for a faulty one, please return the faulty one using the returns envelope sent with your replacement. If you haven’t got a returns envelope or you've other old equipment you'd like to send back to us, please follow the steps at www.bt.com/business/returnkit
Before disposing of your hub, we recommend you reset it to its default settings - this should remove all your personal settings.