We’re sorry to tell you that the BT Tap to Pay app will be closing on 9 May 2025.
What this means for you
- You can continue taking payments using BT Tap to Pay until 9am on 9 April 2025.
- Any pending transactions will still be processed as usual.
- You’ll be able to access your transaction history and complete refunds until 9am on 9 May 2025.
We know this news may be disappointing and that you may have some questions which you can find answers to below. If your question isn’t answered, please reach out to us at support-centre@bt.com.
FAQs
BT Tap to Pay app closure information
BT Tap to Pay app support
Your transactions
Chargebacks or payment disputes
Charges and app fees
Your data
App closure support
For more details about the BT Tap to Pay service and its closure, please refer to the BT Tap to Pay terms of use.