Tracking your BTnet order

It’s easy to track your order online, here’s what you need to do:

1. First, sign in to My Account (you’ll need to be registered to do this).
2. Select the Orders tab at the top of your BT business dashboard.
3. You’ll now see your order summary page with all open and completed orders.
4. Select the order you want to check for further information.
5. If you can’t see your order, enter your order number then hit search.