Which products do you have?
How can we help you?
What do you need help with?
- Finding your broadband phone number or service ID
- How do I check the service status of my broadband or phone line?
- I'm having problems with SIP and calls are cutting off after 15 minutes
- Forgotten your password or username?
- Using the test socket on your master socket
- Fix broadband connection problems
- I need an engineer to come to my premises to fix a broadband fault. Do I have to pay for this visit?
- Report a fault with your BT Business phone line, broadband or email
- My browser is displaying a message 'Sorry to trouble you...'. Is this page authentic?
- How can I clear my browser cache, cookies & history?
- How do I change my ADSL filter?
- How to update your network username and password
- Fixing problems with Complete Wi-Fi
- What do the lights mean on my BT Business Hub?
- I'm connected to broadband, but I can't see web pages. What should I do?
- My Electronic Point of Sale (EPOS) machine won’t connect with my Smart Hub 3 via Wi-Fi
- How to track a fault online with BT Business
- Engineer appointments help