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Connecting devices to your Smart Hub | BT Business
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BT Business
Guide to using the Smart Hub

Find our tips to get the most from your Smart Hub, from setting it up to fixing problems.

What do you need help with?

  • Getting started

  • Using

  • Troubleshooting

What do you want help with?

  • Setting up your Business Smart Hub
  • Connecting devices to your Smart Hub
  • Positioning your Hub to get the most from your wi-fi
  • How to access the Smart Hub Manager
  • Download the Business Smart Hub user guide
  • Declaration of Conformity - BT Business Smart Hub

Connecting devices to your Smart Hub

Wireless

To connect to your Hub wirelessly, you’ll need the Hub’s wireless network name and password. They’re on the back of the Hub.

The Hub’s wireless name will be something like BTHub6-ABCD.

  • Select your Hub’s wireless network name from the list of network connections shown on the device that you want to connect.
  • Enter the password when prompted.

Or, if your device supports WPS, you can just press the WPS button on your Hub to connect without using a password.

Wired

If your device has an Ethernet port, you can use the Ethernet cable (yellow ends) instead of wireless.

  • Plug it into one of the four yellow Ethernet ports on the back of your hub.
  • Connect the other end to the Ethernet port on your device.
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