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Additional support

Learn how to get Administrator support for Operator Connect.

Administrator support for Operator Connect | BT Business

Administrator support

Learn how to get User support for Operator Connect.

User support for Operator Connect | BT Business

User support

Get started with making and receiving external calls in Microsoft Teams using Operator Connect from BT. Here you’ll find quick guides, setup help, and tips to get the most from your Teams calling features.

Guide to Microsoft Teams Operator Connect | BT Business

Guide to Microsoft Teams Operator Connect

Learn how to set up your Operator Connect as a user.

Getting started for users in Operator Connect | BT Business

Getting started

Learn how to manage calls in Operator Connect.

Managing calls in Operator Connect | BT Business

Managing calls

Learn about voicemail in Operator Connect.

Voicemail in Operator Connect | BT Business

Voicemail

Learn more about Microsoft Teams Operator Connect.

About Operator Connect | BT Business

About Operator Connect

Learn more about Emergency location settings in Operator Connect for US and Canada.

Emergency location settings in Operator Connect | BT Business

Emergency location settings (US and Canada)

Setting up voicemail

Learn how to set up voicemail in Operator Connect, customise your greeting, and control what happens to unanswered calls.

Setting up voicemail in Operator Connect | BT Business

Setting up voicemail in Operator Connect

Viewing call history and voicemail

Learn how to quickly review your recent call history and voicemail. Find out how to view your history, manage entries, and open voicemail messages.

Your guide to Microsoft Teams Operator Connect

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