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Additional support

Get help managing Microsoft Teams Operator Connect with BT. Find setup guides, troubleshooting help, and other support for Admins.

Administrator support for Operator Connect | BT Business

Administrator support

Learn more about emergency location settings in Operator Connect – for remote US and Canada-based Users only.

User support for Operator Connect | BT Business

User support

Get started with making and receiving external calls in Microsoft Teams using Operator Connect from BT. Here you’ll find quick guides, setup help, and tips to get the most from your Teams calling features.

Guide to Microsoft Teams Operator Connect | BT Business

Guide to Microsoft Teams Operator Connect

If you're using Microsoft Teams Operator Connect for the first time, find out how to get set up.

Getting started for Users in Operator Connect | BT Business

Getting started with Operator Connect

If you're a Microsoft Teams Operator Connect User, learn how to manage your calls.

Managing calls in Operator Connect | BT Business

Managing calls

If you're a Microsoft Teams Operator Connect User, learn how to set up and manage your voicemail.

Voicemail in Operator Connect | BT Business

Voicemail

Learn more about Microsoft Teams Operator Connect, and how to get the most from it as a User.

About Operator Connect (for Users) | BT Business

About Operator Connect

Emergency location settings in Operator Connect | BT Business

Emergency location settings (US and Canada)

Setting up voicemail

Learn how to set up voicemail in Operator Connect, customise your greeting, and control what happens to unanswered calls.

Setting up voicemail in Operator Connect | BT Business

Setting up voicemail in Operator Connect

Viewing call history and voicemail

Learn how to quickly review your recent call history and voicemail. Find out how to view your history, manage entries, and open voicemail messages.

Your guide to Microsoft Teams Operator Connect

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