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Additional support

Get help managing Microsoft Teams Operator Connect with BT. Find setup guides, troubleshooting help, and other support for Admins.

Administrator support for Operator Connect | BT Business

Administrator support

Learn more about emergency location settings in Operator Connect – for remote US and Canada-based Users only.

User support for Operator Connect | BT Business

User support

Get started with making and receiving external calls in Microsoft Teams using Operator Connect from BT. Here you’ll find quick guides, setup help, and tips to get the most from your Teams calling features.

Guide to Microsoft Teams Operator Connect | BT Business

Guide to Microsoft Teams Operator Connect

If you're using Microsoft Teams Operator Connect for the first time, find out how to get set up.

Getting started for Users in Operator Connect | BT Business

Getting started with Operator Connect

If you're a Microsoft Teams Operator Connect User, learn how to manage your calls.

Managing calls in Operator Connect | BT Business

Managing calls

If you're a Microsoft Teams Operator Connect User, learn how to set up and manage your voicemail.

Voicemail in Operator Connect | BT Business

Voicemail

Learn more about Microsoft Teams Operator Connect, and how to get the most from it as a User.

About Operator Connect (for Users) | BT Business

About Operator Connect

Emergency location settings in Operator Connect | BT Business

Emergency location settings (US and Canada)

Contact us about Operator Connect

Need to get in touch with us about Operator Connect? Find out about the different options for contacting us.

Contact us about Microsoft Teams Operator Connect | BT Business

Contact us about Microsoft Teams Operator Connect

Find out how Operator Connect with BT enables external calling in Microsoft Teams, letting you enjoy secure, flexible cloud-based voice services with minimal set up.

What is Operator Connect?

Managing user types

Learn about the different user and admin types in Microsoft Teams and how they affect what you can do in Operator Connect.

Managing user types in Operator Connect | BT Business

Managing user types in Operator Connect

Useful keyboard shortcuts in Operator Connect

Learn about the most useful and common keyboard shortcuts for Microsoft Teams and where you can access more information on accessibility features.

Your guide to Microsoft Teams Operator Connect

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