Managing Do Not Disturb and selective call rejection in Operator Connect

To complete the tasks in this article, you’ll need to be an administrator. Learn more about Teams administrator permissions.

Do Not Disturb and selective call rejection help you control how incoming calls are handled when you are unavailable. This can help reduce interruptions and manage when calls are received.

What Do Not Disturb and selective call rejection allows you to do

Do Not Disturb and selective call rejection allows you to:

• Control when you receive incoming calls.
• Prevent interruptions during meetings or focused work.
• Manage how calls are handled when you are unavailable.

When to use Do Not Disturb and selective call rejection

Do Not Disturb and selective call rejection can be useful when:

• You do not want to receive calls during meetings or busy periods.
• You want to limit interruptions during focused work.
• You need to control how calls are handled at different times.

Selective call rejection

Selective Call Rejection is managed by BT at network level and cannot be configured within Microsoft Teams.

To set up or manage Selective Call Rejection, please contact our support team.

How to configure Do Not Disturb

To configure Do Not Disturb and manage presence-based call handling, see Microsoft’s guidance on Managing presence and Do Not Disturb in Microsoft Teams.