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Learn how to set up your BT Cloud Voice, the Cloud Voice portal, and your phones from BT Business

Setting up BT Cloud Voice | BT Business

Setting up

Learn how to manage your BT Cloud Voice on the Cloud Voice portal.

Manage users on BT Cloud Voice | BT Business

Manage users

Manage sites on BT Cloud Voice | BT Business

Manage sites

Learn how to manage calls on your BT Cloud Voice.

Manage calls on BT Cloud Voice | BT Business

Manage calls

Learn how to use voicemail  on your BT Cloud Voice.

Use voicemail on BT Cloud Voice | BT Business

Use voicemail

Get help with Cloud Voice Advanced Call Features.

Advanced Call Features | BT Business

Advanced call features

Learn about conferencing on BT Cloud Voice.

Conferencing on BT Cloud Voice | BT Business

Conferencing

Get help with working remotely using Cloud Voice.

Work Remotely | BT Business

Work remotely

Get help fixing problems with Cloud Voice.

Fix Problems | BT Business

Fix problems

Get help with analysing call data for Cloud Voice.

Analyse Call Data | BT Business

Analyse call data

See how BT Cloud Voice works, and how it could benefit your business. Plus, view and download our handy Cloud Voice PDFs to support with your order and using your new service.

More about BT Cloud Voice | BT Business

More about BT Cloud Voice

Discover how you can contact the Cloud Voice support team, a dedicated UK-based service team with the sole purpose of supporting our IP Communication customers.

Contact the Cloud Voice support team

Learn about Cloud Voice, the Cloud Voice portal, and how to use the extensive features from BT Business

Guide to BT Cloud Voice | BT Business

Guide to BT Cloud Voice

Manage caller ID on BT Cloud Voice. Turn Calling Line ID display on or off, block your number, and reject anonymous callers in the Business Portal.

Calling Line ID & Anonymous Call Rejection in BT Cloud Voice | BT Business

BT Cloud Voice Calling Line ID and Anonymous Call Rejection

Set a single calling line ID on BT Cloud Voice so all outgoing calls display the same number or name.

Set up a single calling line ID on BT Cloud Voice | BT Business

Set  up a single calling line ID on BT Cloud Voice

Follow our step-by-step guide to set up and manage Call Centre in BT Cloud Voice.

Set up and manage Call Centre in BT Cloud Voice | BT Business

Call Centre for BT Cloud Voice and how to use it

How to configure cloud Voice Auto Attendant to transfer callers directly to an extension

Set up Auto Attendant for Cloud Voice | BT Business

Set up Auto Attendant for BT Cloud Voice

Use BT Cloud Voice Intercept to forward calls without a handset. Play a message to callers and redirect them to another number.

Forward BT Cloud Voice calls without a handset | BT Business

Forward BT Cloud Voice calls without a handset

Learn how to set up the Busy Lamp Field feature on BT Cloud Voice. With it, you can view other members’ statuses, speed dial them, or pick up their calls.

Using Busy Lamp Field (BLF) on BT Cloud Voice | BT Business

How to use the Busy Lamp Field feature on BT Cloud Voice

Complete guide to BT Cloud Voice - setting up, managing and configuring the Business Portal. Get the best out of your Cloud Voice system.

BT Cloud Voice - Your guide | Help and Support | BT Business

Choose different ringtones for different Cloud Voice calls

Learn how to set up and use the Call Notify feature on BT Cloud Voice. With it, you get an email alert when you get a call from a specific number.

Call Notify for BT Cloud Voice and how to use it | BT Business

Call Notify for BT Cloud Voice and how to use it

Set up Series Completion to make sure your team never misses an incoming call. Route calls to available users automatically, in the order you choose

Series Completion for BT Cloud Voice and how to use it

Here's how to display your number on someone else's BT Cloud Voice call (Shared Call Appearance).

Display your number on someone else's BT Cloud Voice call (Shared Call Appearance) | BT Business

Display your number on someone else's BT Cloud Voice call (Shared Call Appearance)  

Learn how to set up Distinctive Ring in BT Cloud Voice so specific callers have a different ring pattern. Includes steps for adding rules and time schedules.

Set up Distinctive Ring on BT Cloud Voice | BT Business

Setting up Distinctive ring on BT Cloud Voice

Learn how to set up Sequential Ring in BT Cloud Voice so incoming calls ring different numbers in order until someone answers.

Set up Sequential Ring on BT Cloud Voice | BT Business

Setting up Sequential Ring on BT Cloud Voice

Add up to ten alternate numbers to a user, hunt group or auto attendant in BT Cloud Voice. Route multiple local numbers to one main line.

Set up Alternate Numbers on BT Cloud Voice | BT Business

Setting up Alternate Numbers on BT Cloud Voice

Ring up to ten devices at the same time with Simultaneous Ring on BT Cloud Voice. Follow step-by-step instructions and troubleshooting guidance.

Your guide to
BT Cloud Voice

Get the best from BT Cloud Voice

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Your guide toBT Cloud Voice

Get the best from BT Cloud Voice

What do you need help with?1

Additional support

Live Chat

Contact us

Your guide to
BT Cloud Voice