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Billing and payments
Fix a fault
Track your order
Help video issue
We're currently experiencing a problem with some of our help videos. We're working to get it fixed, and will get the videos back up again as soon as we can.
What do you need help with?
Setting up your Smart Hub 3
Setting up your Smart Hub 3 (FTTP)
Setting up your Smart Hub 2
Hybrid Connect
Complete Wi-Fi
Complete Wi-Fi Plus
Cloud Voice Express cordless phone
Cloud Voice Express desk phone
Using Cloud Voice Express on your mobile
Using your Cloud Voice Express phone service
Cloud Voice Express analogue phone adaptor
Download the BT apps
Broadband Ultra
What do you need help with?
Setting up your Complete Wi-Fi Plus
Finding the best location for your Complete Wi-Fi or Complete Wi-Fi Plus
Additional support
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