{"formName":"dns-transfer-request","subject":"DNS transfer out","fields":[],"destination":{"subject":"DNS transfer out"},"heading":"DNS transfer out request","form_intro_content":[{"type":"RichTextContentModel","rich_text":{"markdown":"This form should be used to request the transfer out of a domain hosted by BT Business to another registrar. \n\n**Please provide a preferred contact email address that is different from the domain to be transferred. If you don't, you may not receive our reply once the transfer is completed.** \n\nNeed help quickly? [Live chat with us now](https://business.bt.com/help/article/email-domains-options/#by-live-chat). \n","html":"

This form should be used to request the transfer out of a domain hosted by BT Business to another registrar.

Please provide a preferred contact email address that is different from the domain to be transferred. If you don't, you may not receive our reply once the transfer is completed.

Need help quickly? Live chat with us now.

"}}],"form_outro_content":[],"seo_metadata":{"title":"Domain Transfer request | BT Business","description":"If you need to transfer your domain/DNS from BT Business, please complete this form.","summary":{"plaintext":null},"canonical_url":null,"social_image":null,"no_index":true,"no_follow":true,"exclude_from_sitemap":true,"site_search_catergory_label":null,"exclude_from_site_search":true},"frontendFields":[{"name":"title","isRequired":false,"label":"Title","helper":null,"options":[{"key":"mr","value":"Mr"},{"key":"ms","value":"Ms"},{"key":"mrs","value":"Mrs"},{"key":"miss","value":"Miss"},{"key":"dr","value":"Dr"},{"key":"reverend","value":"Reverend"},{"key":"professor","value":"Professor"},{"key":"prefer-not-to-answer","value":"Prefer not to answer"}]},{"name":"firstname","label":"First name","helper":null},{"name":"lastname","label":"Last name","helper":null},{"name":"email","label":"Contact email address","helper":null},{"name":"landline_no","label":"Landline contact number","helper":null},{"name":"mobile_no","label":"Mobile contact number","helper":null},{"name":"business_name","label":"Business name","helper":null},{"name":"business_address","label":"Full business address","helper":null},{"name":"business_postcode","label":"Postcode","helper":null},{"name":"bt_account_no","label":"BT Account number","helper":"eg. WM12345678 or VP12345678, this can be found on your bill"},{"name":"domain","label":"Domain your query relates to","helper":"(eg yourdomain.co.uk). If more than one, please add to 'Details of your enquiry'"},{"name":"new_registrar_or_ips","label":"New registrar company name or IPS tag","helper":"(if domain ends .co.uk, .org.uk, .uk)"},{"name":"transfer_reason","label":"Reason for transfer","helper":null,"options":[{"key":"cheaper-domain-web-hosting","value":"Cheaper domain/web hosting"},{"key":"special-offer","value":"Special offer (eg.free domain transfers)"},{"key":"web-building-tool-issue","value":"Web building tool issue"},{"key":"unhappy-with-service","value":"Unhappy with service"},{"key":"other-provider","value":"I have another domain hosted by provider"},{"key":"other","value":"Other"}]},{"name":"transfer_reason_additional","isRequired":false,"isBasedOn":{"field":"transfer_reason","value":"Other"},"label":"Please give reason for transfer","helper":null},{"name":"use_domain_mailbox","label":"Do you intend to use BT for your domain mailboxes once the transfer is complete?","helper":null,"options":[{"key":"yes","value":"Yes"},{"key":"no","value":"No"}]},{"name":"use_bt_domain_mailbox_content","isRequired":false,"isBasedOn":{"field":"use_domain_mailbox","value":"Yes"},"contentText":[{"type":"RichTextContentModel","rich_text":{"markdown":"Once you have received confirmation we have completed the transfer, you need to contact the new host of your domain and get them to update the MX record on the domain to the one you will be supplied\n","html":"

Once you have received confirmation we have completed the transfer, you need to contact the new host of your domain and get them to update the MX record on the domain to the one you will be supplied

\n"}}]},{"name":"not_use_bt_domain_mailbox_content","isRequired":false,"isBasedOn":{"field":"use_domain_mailbox","value":"No"},"contentText":[{"type":"RichTextContentModel","rich_text":{"markdown":"If you have mailboxes @ your domain setup with BT at the moment, you'll be asked to de-activate them. Details on how to do so can be found on the following Help \\& Support articles : \n\n[How do I download and backup all of your mailbox content in Outlook?](https://business.bt.com/help/article/email-security-and-hosting/email/how-to-back-up-emails-from-outlook/ \"Opens in a new window or tab\")\n\n[How do I deactivate email accounts?](https://business.bt.com/help/article/email-security-and-hosting/email/cancelling-office-365-small-business/ \"Opens in a new window or tab\")\n","html":"

If you have mailboxes @ your domain setup with BT at the moment, you'll be asked to de-activate them. Details on how to do so can be found on the following Help & Support articles :

How do I download and backup all of your mailbox content in Outlook?

How do I deactivate email accounts?

"}}]},{"name":"request_details","isRequired":false,"label":"Further details of your request","helper":null}]}