From 1 April 2023 we’re increasing the standard monthly charge of some of our products and services by 14.4% as outlined in your contract terms and conditions. This increase is in line with the Consumer Price Index (CPI) % inflation rate published by the Office for National Statistics on 18 January 2023 which was 10.5% plus an additional 3.9%.
To give you an example of what this means, here are some of our popular products and plans and how pricing would change. Prices are exclusive of VAT.
Product |
Current Monthly Price up to 31 March 2023 |
Price goes up by approx. this much per month |
PSTN Exchange Line - 12 month contract |
£33.89 |
£4.88 |
ISDN2 Low Start (2 Channels) - 12 month contract |
£71.49 |
£10.29 |
ISDN30 per Channel - 12 month contract |
£32.47 |
£4.68 |
Featureline - 12 month contract |
£42.63 |
£6.14 |
Broadband Essential - 12 month contract |
£35.42 |
£5.10 |
Superfast Enhanced - 24 month contract |
£53.78 |
£7.74 |
Superfast Essential + Value Line Bundle - 24 month contract |
£34.95 |
£5.03 |
Superfast Enhanced + Value Line Bundle - 24 month contract |
£49.95 |
£7.19 |
BT Cloud Voice Basic User - minimum period of 1 year |
£9.19 |
£1.32 |
BT Cloud Voice Connect User - minimum period of 1 year |
£12.59 |
£1.81 |
BT Cloud Voice Collaborate User - minimum period of 1 year |
£19.46 |
£2.80 |
BT Cloud Phone Basic and Inclusive 500 UK minutes - 24 month term |
£14.21 |
£2.05 |
BT Cloud Phone Collaborate including Unlimited UK minutes - 12 month term |
£30.61 |
£4.41 |
Now find out which products are increasing on 1 April 2023. |