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How do I set up call divert on my mobile? | BT Business
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How do I set up call divert on my mobile?

Follow these steps to set up a call divert on your mobile:

  1. Dial ** and enter one of the following codes:
    • 21 to divert all calls
    • 61 to divert calls not answered after 15 seconds
    • 62 to divert calls when your phone is switched off
    • 67 to divert calls when your phone is engaged
  2. Press the * key again
  3. Enter the phone number you're diverting calls to, replacing the 0 with +44
  4. Press the # key and then press call

How do I switch off call diverts?

To switch off individual call diverts:

  1. Dial ##
  2. Enter the code you used to turn call diversion; 2161, 62 or 67
  3. Press the # key

If you want to switch off all call diverts:

  1. Dial ##002#
  2. Press call

How do I check Call Diversion is on?

  1. Press *
  2. Press #
  3. Enter the code you used when you switched on call diversion (2161, 62 or 67)
  4. Press the # key again
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