Whether it’s increasing efficiency, capturing market share, or providing a better customer experience, just get in touch with your BT Account Manager and we can help you choose which option best suits your business needs.
Different training options are available to help you make the most of your MiCloud UC (Unified Communications) and MiCloud CC (Contact Centre) solution:
- User training for day-to-day data management and support using the features and functions.
- Administrator training to help you perform moves, adds, manage the system configuration, and produce reports in Business Analytics.
- Contact Centre training and support for technical support staff as a well as managers, supervisors and administrators running the Multi-Media Contact Centre environments.
Our partner site also has useful online tutorials for various hardware and software, just go to MiCloud Flex and choose the product you want to learn more about.
For more help and support go to the BT Business support hub.
If you have specific support questions or need help with your system, use Contact us below.