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Call Waiting Instructions | BT Business

Call Waiting Instructions

Call Waiting tells you when other callers are trying to get through. You will hear a discreet beep when someone is waiting to connect while you're on the phone. You can choose whether or not to take the call.

To switch on:

  1. Press * key.
  2. Enter 43.
  3. Press # key.


To speak to caller waiting to connect:

  1. Wait for beep.
  2. Press Recall.


To return to initial caller/called party:

  1. Press Recall.
  2. When you've finished, simply hang up.


To check it's on:

  1. Press # while holding down *.
  2. Press 43.
  3. Press #.


To switch off:

  1. Press #.
  2. Press 43.
  3. Press #.



Call Waiting is not compatible with Internet Call Waiting.



Further information

For information on the complete range of calling features, please view the 

Calling Features user guide (PDF 91KB)


Note: You may need Adobe Reader to view PDF documents.

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