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Get help with My Account | BT Business
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Get help with My Account

My Account is the easiest way to manage your account information and seamlessly move between all your BT Business products and services.

With My Account, you can:

  • Pay your bill online.
  • View and download bills.
  • Manage your BT services.
  • View and track your orders.
  • Report, track and view the status of faults.

If you’re an existing BT Business customer, you can manage your account online with My Account or through the BT Business app. If you don’t have an online account, visit our My Account registration page and get set up.  Once you’ve completed the My Account registration, access to My Account is instant.

 
Sign up for online billing

If you’re a new BT Business customer, you can use your order reference to create an account to use online billing. You’ll be able to view your bills online once your first bill is ready.


Finding my latest bills

With a My Account profile, it’s quick and easy to view, download and print your BT Business account statements online. Follow these simple steps:

  1. Log into My Account.
  2. Go to Billing.
  3. Visit My bills.
  4. View and download bills.

You can also get help to find your BT account number

To keep your account secure, please don’t share your details with anyone.


Frequently asked questions

How are my details used?

What if I stop being a BT Business customer?

How can I change my communication preferences?

How will my email address be used?

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