Here’s what you’ll need and what to expect when you register for My Account.
Before you register, you’ll need
- An email address that’s not already registered with business.bt.com
- Access to your email account.
- Your billing account number or most recent order number.
During registration
- We’ll send a passcode to your email address to verify it (check your junk or spam folder).
- This passcode is valid for 20 minutes.
- If you enter the passcode incorrectly three times, you’ll need to start again.
- You’ll need to set a password at least 12 characters long.
- You can set up extra security using your phone number, or skip this and set it up later.
After registration
- If your account already has an administrator, they may need to approve your access.
- Your request must be approved within 72 hours.
- If it isn’t approved, you’ll need to resend the request.
Discover more about My Account
Check out this short video that shows you how My Account can help you save time and make managing your BT business account easier.