Learn about Microsoft Teams Phone and how it can help your organisation. You can also find Microsoft Teams Phone support for Admins and Users.
What is Microsoft Teams Phone?
Microsoft Teams Phone enables you to use your personal phone number across all your devices with seamless integration between your mobile and Microsoft Teams app. Enjoy unified call history, voicemail, and presence – wherever you call from.
How it can help your organisation
Microsoft Teams Phone streamlines calling and collaboration, reducing the need for separate phone systems.
Interested? Explore our product page
Learn more about Microsoft Teams Phone on our product page:
Help and support for Admins and Users
We have different Microsoft Teams Phone help and support available for:
- Admins.
- Users.
To help you find the right support, you can learn more about the different roles:
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Our support for Admins includes setup guides, configuration options, troubleshooting steps, and advanced management tools.
The role of a User
If you’re a User, it means you use the product or service day-to-day. You will typically:
- Use the product to collaborate, communicate, or complete tasks.
- Need help with core functionality and features.
- Seek quick solutions to common issues.
Our support for Users provides how-to guides, feature overviews, and practical tips for getting the most out of the product.
Need more support with your Microsoft Teams Phone service?
Get in touch with our helpdesk team who will be available to assist you.