Learn about Inbound Contact Global (ICg) and how it can help your organisation. You can also find Inbound Contact Global (ICg) support for Admins.
What is Inbound Contact Global (ICg)?
Easily manage local and toll-free numbers for your contact centres across multiple sites. Admins can use web-based tools for reporting and routing management.
How it can help your organisation
Inbound Contact global or ICg simplifies global contact centre operations by centralising number management and improving routing efficiency.
Interested? Explore our product page
Learn more about Inbound Contact Global (ICg) on our product page:
More about Inbound Contact Global (ICg)
Help and support for Admins
We have Inbound Contact Global (ICg) help and support available for Admins.
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Support for Admins
Our support for Admins includes guides, training videos, on-demand training, e-learning.
Get Inbound Contact Global (ICg) support for Admins
Need more support with your Inbound Contact Global (ICg) service?
Get in touch with our helpdesk team who will be available to assist you.