How do I pay my BT Business bill?

Set up a Direct Debit with your UK bank or building society. Your bills look after themselves, as long as funds are in your account.

Pay by Direct Debit from your own account

1. Log in to My Account
2. Select Billing in the task bar.
3. Select Manage Direct Debit.
4. Choose the billing account or accounts you want your Direct Debit to pay for, and select Next.
5. Enter your bank or building society details.
6. Select Confirm and you’re done.

Pay by Direct Debit from a joint account

1. Log in to My Account
2. Select Billing in the task bar.
3. Select Manage Direct Debit.
4. Choose the billing account or accounts you want your Direct Debit to pay for.
5. Choose Non-sole signatory, and select Next.
6. For each account you’ve selected, we’ll post a Direct Debit instruction for the account holders to fill in and send back to us. Check the billing address shown for each account is correct, then select Confirm and you’re done.

With My Account, pay by credit or debit card. Or by Apple Pay or Google Pay if you’re set up to do so. Pay all or part of as many bills as you like, even across accounts, in one quick, simple transaction.

Here’s how:

1. Log in to My Account
2. Select Billing in the task bar.
3. Select Manage Direct Debit.
4. Confirm the bill amounts and total you’re paying.
5. Select a card or digital wallet to use, and pay.

Set up a fast BACS payment through your accounts payable system if you have one. Or with a call to your bank.

If we bill you in British pounds, please use these details for payment:

• Payee name: BT Business
• Sort code: 20-00-00
• Account number: 00835757
• Payment reference: your BT account number

If we bill you in a currency other than British pounds, please use these details to pay:

• IBAN: GB20BARC20000000835757
• SWIFT: BARCGB22

Make sure we can update your account

We like to update your BT accounts fast as we can. So when you pay us by BACS you need to tell us:

• the accounts your payment covers
• bill references for the bills you’re paying
• the amount for each bill you’re paying.

Please write to us with these details at BT plc, PO Box 334, Sheffield, S98 1BT. Or email us at bacs-remittance@bt.com

Pay on a call to your bank or on its website.

If we bill you in British pounds, please use these details for payment:

• Payee name: BT Business
• Sort code: 20-00-00
• Account number: 00835757
• Payment reference: your BT account number

If we bill you in a currency other than British pounds, please use these details to pay:

• IBAN: GB20BARC20000000835757
• SWIFT: BARCGB22

Make sure we can update your account

We like to update your BT accounts fast as we can. So when you pay us by online or telephone banking you need to tell us:

• the accounts your payment covers
• bill references for the bills you’re paying
• the amount for each bill you’re paying.

Please write to us with these details at BT plc, PO Box 334, Sheffield, S98 1BT. Or email us at bacs-remittance@bt.com.

Call our automated payment service on 08702 405566. You'll need the landline number for the bill you’re paying, plus your debit or credit card details.

If you get paper bills, you can also pay by cheque. Here’s how:

1. Complete the tear-off slip at the bottom of your paper bill.
2. Make your cheque payable to British Telecommunications plc.
3. Write your BT account number on the back.
4. Post your cheque and tear-off slip to:

BT plc
PO Box 334
Sheffield
S98 1BT.