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How do I handle live calls on my BT One Phone? | BT Business
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How do I handle live calls on my BT One Phone?

You have the following call handling options when using your BT One Phone device, but only if you're in the UK:

Placing a call on hold

Transferring a call (with or without talking to the person you're transferring to first)

Switching between two active calls

Setting up a three-way conversation

Call waiting

Ring back when free

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