Configure the BT Business Hubs and assign multiple Static IP addresses

From the Hub Manager home page, go to:

1. Advanced Settings
2. Static IP

1. When prompted, enter the admin password and click OK
2. Switch On the toggle switch next to Static IP

1. Enter the correct Router address for your static range

1. Select the correct Subnet mask for your IP range from the menu:
   
   If you're paying for 5 static IP addresses, select 255.255.255.248
   If you're paying for 13 static IP addresses, select 255.255.255.240

1. Click Save and when Changes saved is displayed you can proceed to setup Static IPs on your connected devices

How do I assign Static IP addresses to a device?

From the Hub Manager home page, go to:

1. Advanced Settings
2. My network

1. When prompted, enter the admin password and click OK
2. From the list of connected devices, select the device that requires a public IP

1. Set Use fixed public IP Address (BT Static IP Service) to Yes
2. If necessary, set Always use this IP address to Yes and select the public IP address from the menu - this option makes sure the same IP address gets leased to your selected device every time

1. Once the Static IP address is applied to your device, you'll need to re-boot the device so that it picks up the new IP address from your hub.

If your device isn't set to obtain an IP address automatically i.e. the address assignment is set to static instead of DHCP then the hub can't apply an IP using this method. In this case you should specify an IP address from the usable range, on your device directly. Use the router address and subnet mask supplied with your IP range.

You can also add Static IPs onto your Smart Hub through the MultiNAT - or Multi-Network Address Translation - feature.

Go to How do I set up MultiNAT for more help.

For help with removing Static IPs from your hub go to How do I remove Static IP addresses from my Business Hub?

1. Open your web browser and go to //btbusinesshub.home to open the Hub Manager.
2. From the homepage, select Configure, next to Static IP.
3. When prompted, enter the admin password and click OK.
4. Tick On next to Static IP address:
   
   
   
   
5. Enter the correct Router address for your static range.
   
6. Select the correct Subnet mask for your IP range from the dropdown-
   If you're paying for 5 static IP addresses, select 255.255.255.248
   If you're paying for 13 static IP addresses, select 255.255.255.240
7. Click Apply and when Changes applied is displayed you can select configure to setup static IPs on your connected devices.
8. You'll see a list of connected devices. select the device that requires a public IP to be assigned to it.
   
   
   
   
9. In the Addressing section of the device management page:
   
   Set Use Public Fixed IP Address (BT Static IP Service): to Yes
   Set Always Use This IP: to Yes
   
   
   
   
10. From the dropdown box, select the Static IP you want to apply to your device. Click Apply.
    
    
    
    Once the Static IP address is applied to your device, you'll need to reboot it so that it picks up the new IP address from your Hub.
    
    If your device isn't set to obtain an IP address automatically then the Hub can't apply an IP using this method. In this case you should specify an IP address from the usable range, on your device. Use the Router address and subnet mask supplied with your IP range.
     
11. The BT Business Hub firewall will block all unsolicited external access requests. If you wish to access your device externally from the internet then you'll need to open the relevant ports in the firewall. To do this:
    
    1. Select the required game or application in the Select game or application dropdown box.
    2. Press Add and the application will be added to the list of allowed applications.
    
    Note: Although this is described as Port Forwarding, for your public Static IP addresses, it is actually a firewall 'pin hole' as each Static IP has its own complete port stack.
    

For help removing static IP addresses from your Hub, go to how do I remove static IP addresses from my BT Business Hub?