Changing your BT Business billing address

You can change your BT Business billing address quickly and easily online. Simply go to Change billing address in My Account using these simple steps.

1. Log in to My Account (or register if you haven't already).
2. Go to Billing and select Overview.
3. Go to My bills and from the drop down select Change billing address.
4. Choose the account(s) you would like to change the billing address for (you can select up to 10 accounts, provided the new billing address will be the same for them all).
5. Enter the details of the new address and click Next.
6. Check that the matched address presented is correct and click Confirm to complete the change.

Forgot your My Account login? Recover it here.

Watch our short video to see these steps in action.

Check out our BT Business billing series on YouTube for more step-by-step videos.

To see past changes to your billing address, simply:

1. Go to Change billing address in My Account.
2. We’ll list each of your billing accounts. Find the one you want to see billing address changes for and click the downward arrow.
3. You’ll now see the current billing address for that account, and the View billing address history link. Select this to view any changes to your billing address in the last six months.

Can’t go to Change billing address, or can’t see the option in Billing? This is because the status of your billing account or accounts stops you from changing your billing address. Contact us to find out more.