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How do I use wi-fi on the London Underground? | BT Business
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How do I use wi-fi on the London Underground?

Here's how eligible BT Mobile customers can work online in more than 250 Tube stations using wi-fi on the London Underground provided by Virgin Media.

You can use wi-fi in ticket halls, walkways and on platforms, but not in tunnels or between stations.

Set up your iPhone to use wi-fi on London Underground

Set up your Android device to use wi-fi on London Underground

What stations offer wi-fi on the London Underground?

Who can get it?

How does it work?

Access is included as part of your mobile contract with BT, so there are no extra charges for access to wi-fi on the Underground provided you're an active BT mobile customer.

Troubleshooting

Is any wi-fi content blocked on the London Underground?

How do I switch the wi-fi service between devices?

Why do I need to enable cookies?

How do I enable cookies?

What if I can't find a wi-fi hotspot?

What if I can connect but the service is slow?

How can I disconnect my device from the wi-fi service?

I can normally sign in at one location but today it's not working. Why not?

After I've connected, I get a message like: 'Page not found'. What does this mean?

Where can I find the terms and conditions?

Did this help?

Additional support