Skip to main content
User guides and video tutorials for BT One Phone | BT Business

Where can I find user guides and self-service tools for BT One Phone?

To get started and introduce you to the many features of your BT One Phone service, check out the information below. For the full suite of Training Videos, User Guides and FAQS, simply log in to your BT One Phone portal and click the Help & Support tab.

BT One Phone quick start guide (PDF, 1.4MB)

BT One Phone full user guide (PDF, 1.3MB)

BT One Phone user training videos

The BT One Phone Training videos step the User, Administrator or Attendant through the various actions and activities that they need to make the most of their BT One Phone solution.

Visit the BT One Phone training videos

BT One Phone portal

The BT One Phone portal is an online tool that makes it easy to manage your phone settings and preferences, helping you work smart on the move.

BT One Phone company administrators can add new users, and activate or deactivate BT One Phone SIM cards - at the touch of a button.

Visit the BT One Phone portal

Frequently asked questions

Quickly and easily find the all the help you need with answers to common questions under the
Setting upUsing and Fix tabs in our help pages.

Did this help?

Additional support