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How can I clear my browser cache, cookies & history? | BT Business

How can I clear my browser cache, cookies & history?

To clear the cache, cookies or history please click your browser below and follow the steps provided.


  1. In the browser bar, enter chrome://settings/clearBrowserData
  2. Select the items you want to clear (you can choose Clear browsing history, 'Clear download history', 'Empty the cache', 'Delete cookies and other site and plug-in data').
  3. From the dropdown menu, you can choose the period of time you want to clear cached information for. To clear your entire cache, select the beginning of time.
  4. Click Clear browsing data.

Internet Explorer

Internet Explorer 8, 9, 10 & 11

  1. Click 'Tools' and select Delete Browsing History.
  2. Deselect 'Preserve Favourites website data', and select Temporary Internet files, Cookies, and History.
  3. Click Delete.


  1. From the 'Tools' or 'History' menu, select Clear Recent History (If the menu bar is hidden, press Alt to make it visible).
  2. Select from the "Time range to clear" drop-down menu. To clear your entire cache, select Everything.
  3. Click the down arrow next to "Details" to choose which elements of the history to clear. Click Clear Now.
  4. Click Close, and then click OK to exit.

Mobile Safari for iPhone OS (iPhone, iPod Touch, iPad)

To clear cache and cookies:

  1. From the home screen, tap Settings, and then tap Safari.
  2. At the bottom of Safari's settings screen, tap Clear cookies and data, or Clear Cookies and Clear Cache.
  3. Confirm when prompted.


To clear history:

  1. From the home screen, tap Safari.
  2. At the bottom of the screen, tap the Bookmarks icon.
  3. In the lower left, tap Clear.
  4. Tap Clear History.


  1. Start your browser.
  2. Tap Menu, and then tap More.
  3. Select Settings.
  4. Under 'Privacy settings', select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK.
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