If you want to enable remote access to devices connected to your wi-fi network, you can open all ports, or selected ports on the BT Business Hub 5.

To set up basic Port Forwarding:

From your web browser, open the Hub Manager at http://btbusinesshub.home
Select Settings.
When prompted, enter the admin password and click OK.
Click Port Forwarding.
From the Game or Application drop down list, select the rule you require.
From the Device drop down list, select the device you want to access remotely.
Click Add.

If the application you want to use doesn't appear in the list, you'll need to set up Advanced Port Forwarding. The steps you need to follow will vary, depending on your model of BT Business Hub.

To set up Advanced Port Forwarding:

From your web browser, open the Hub Manager at http://btbusinesshub.home
Select Settings.
When prompted, enter the admin password and click OK.
Click on Advanced Settings.
Now select Firewall.
Next, go to the Manage Games and Applications drop down and choose Add a New Game or Application.
Enter Application name (this will describe the port you’re adding, and will also be used to name the port in the Game or Application drop down).
Enter the Required Ports in the fields provided, click Add for the port required.
Click Apply once all ports have been added.
Click Back to Port Forwarding.
Select the newly created application from the Game or Application drop down list.

Select the device from the Device drop down list or select User-defined IP Address.

Using the BT Business Hub 5

Setting up port forwarding

Entering your broadband network username and password

Finding the wireless network name (SSID) and wireless key

Changing wireless settings

Disabling WPS (Wi-Fi Protected Set-up)

Changing the wireless channel

Related Articles

Getting started with BT Business Hub 5

How to restart or reset BT Business Hubs

How do I restrict the wireless devices that can connect to my Hub?

Additional support