We're designing tomorrow, today

Serving business customers in 180 countries across the world
See open roles
design thinking
business outcomes

Our work

Improving the acquisition experience with customisable content and a clean content hierarchy providing the most important details above the fold.
Created to improve customer engagement and to support user learning, the BT Community - through its blogs and how-to guides - has improved customer experience and brand confidence no end.

“Design is at the heart of everything we do at BT Business. By putting the customer at the centre, we're designing the best products and services, for their needs and outcomes.”

Our culture

Mental health
Dedicated time for designers to get into their flow state
Learning and development
Internal and external course provision
Designers across our organisation
Empowering women in work
of our board members are female
People networks
2023 British Diversity Awards nominees
Tailored digital skills development paths
GlasgowAlexander Bain House
Manchester125 Deansgate
LondonOne Braham
BangaloreRMZ Ecoworld
GurugramCyber City

Our team

See our open roles for vacancies across six design disciplines in seven hubs

Our values

Customer experience always comes first. We never lose sight of their needs.


We come across as human and show our customers that we understand and care.


We’re straightforward, easy to deal with and make complex things clear.


We lead the way in creating new things. And whatever we do, we do it really well.