Information for Pre-Digital Phone Line customers only

You can’t currently report a fault online if you’re a Pre-Digital Phone Line customer. If this applies to you, you’ll need to contact us to report your fault.

Service status

Check for any known issues in your area that could be affecting your BT Business services.

Find what you need to check service status

Check your mobile service status

All BT Business mobiles connect to EE's network. See your service status using EE's checker.

Check mobile service on EE

Check your home's BT service

Don't have a BT Business service? Check your BT service status for the home.

Check BT service for the home