Broadband & phone

Broadband and phone line packages

Everybody’s talking about our
6 months free broadband offer!

Click here to read more about the offer

Some of our prices are changing on 01/08/2014. Click here to read more

Mobile, broadband and phone Choose your package
Online ExclusiveValue Value line & capped calls Order now
Basic broadband Phone line & calls Order now
Just £1.50 a day Unlimited broadband Phone line & calls Order now
Super fast BT Infinity Phone line & calls Check availability
Contract length 24 months 12 months 24 months 12 months 24 months 12 months 24 months
BT Business
pricing area 3

/ month (ex VAT)
£23.00 £31.00 £28.00 £35.00 £33.00 £40.00
From£45.00
BT Business
pricing area 1 & 2

/ month (ex VAT)
£26.00 £34.00 £31.00 £38.00 £36.00 £43.00
Speed





Speeds of up to 17Mb You can check your broadband
speeds in the speed checker
Up to 76Mb
Watch a video on how the
extra speed can help you
Usage



10GB
About what you'd use watching 10 programmes on the BBC iPlayer
10GB
About what you'd use watching 10 programmes on the BBC iPlayer

Unlimited
100GB
or
Unlimited
Phone line
installation ?

This charge covers the work that we have to do to connect your line. Even if we don't need to visit your premises, we still have to cover things that you don't see like network planning, technical work in the exchange, and engineering activities out in the street.

£105.00 £120.00 £105.00 £120.00 £105.00 £120.00 £105.00
Capped calls Included Included Included Included Included Included Included
500 UK landline minutes     Included   Included   Included
Call Package
£12.50 / month
    Included   Included   Included
Unlimited Wi-fi Yes Yes Yes Yes
Email addresses 10 10 10 10
Broadband support


BT Prompt Care BT Prompt Care BT Prompt Care BT Prompt Care
&
BT Tech Heads
Phone line care level



Standard: We'll aim to fix your line within 2 working days BT Prompt Care: We'll aim to fix your line by end of next working day BT Prompt Care: We'll aim to fix your line by end of next working day BT Prompt Care: We'll aim to fix your line by end of next working day
Extras
Wireless router

Normally £79.00
£59.00 if you order online (plus £8.00 delivery)
Inclusive (£8.00 delivery)
1 Static IP
/ month (ex VAT)?

Think of an IP address as the address of your computer on the internet. It's a series of numbers that identifies your computer on the network. That way, other computers can communicate with you and you with them and then - bingo - you're on the internet

£5.50 £5.50 £5.50 £5.50

Business Complete + mobile

Smartphone, broadband & phone line packages

From £50.50 (ex VAT)

View packages

With all our broadband packages, you get ...

Unlimited Wi-fi

With FREE, unlimited access to over 5 million BT Wi-fi hotspots around the UK, you and your people can get down to business from almost anywhere.

Just turn up, turn on, and sign in.

Support, whenever you need it

If you get a fault on your phone line or broadband, we'll do our best to fix it by the end of the next working day.

That's BT Prompt Care, keeping you connected.

Things you need to know

6 Months Rental Free Broadband offer

BT Business's online offer for 6 months free broadband applies to eligible products of brand new 24 month Minimum Period contracts.

Re-grades and re-signs from other BT Business broadband products are not eligible for this offer.

See terms and conditions for full details

The discount will be applied as a credit to the customers first or second bill. This offer cannot be used in conjunction with any other offer.

BT reserves the right to withdraw this offer at any time without notice.

£1.43 a day price

Based on cost of a 24 month Minimum Period contract for our most popular package - Business Phone line (£17.00 /month), Call Package (£12.50/month and Unlimited broadband (£14/month in an M3 area & £17 in other areas) with BT Business Complete. With a monthly price of £43.50. Total yearly package price divided by 365 days.

Savings

  • Broadband:Save £1 a month on Basic & unlimited broadband and £2 a month on Advanced support Broadband when compared to ordering Broadband outside of a BT Business Complete package
  • Call Package: Save £8 a month when compared to purchasing Call Package outside of a package that contains broadband or mobile. Usual price £20.50.

BT Business Complete - 24 month Minimum Period

BT Business Complete (BTBC) includes a 24 month Minimum Period and you'll receive the benefits of BTBC during the Minimum Period. At the end of that time the contract will continue but the Inclusive Minutes will no longer apply. You'll continue to receive the other benefits of BTBC, but no new Minimum Period will start.

Please note that an Annual Charge may apply where you do not achieve 80% of your Committed Spend. The products and services that you include within BTBC are provided on the standard Terms and Conditions applicable to those products and services and are not provided under the Contract for BTBC. Termination of the BTBC Contract will not terminate these products and services, which must be terminated in accordance with the relevant BT standard Terms and Conditions.

BT Business Complete Terms & Conditions apply

Value lines

Our broadband packages that include the "Value" phone lines are only available as new services. That means that you cannot change your existing phone line service for a 'Value' service.

500 Inclusive Minutes

It's available to new BT Business Complete customers.

The offer comprises 500 minutes per calendar month per eligible line

  • You can't carry over unused minutes
  • At least one chargeable call must be made per calendar month
  • The offer covers calls to 01, 02, 03, 056, some 055, 0845, 0870 and from
  • Northern Ireland to the Republic of Ireland

See the details here

Capped calls

It's available to new BT Business Complete customers.

UK Landlines: Applies to 01, 02 and 03 numbers only. Pence-per-minute rates apply after 60 minutes. Set up fee and fair use policy applies.

Mobile: Opt in required. Set up fee applies. Applies to calls to the 4 main Mobile Operators only. Exclusions (including calls to numbers ported from other networks) and fair use policy applies.

International calls: Opt-in required. Landline calls only. Set-up fee applies below the cap. Call restrictions and fair use policy applies.

See all the details here

Adding the Call Package

It's available to new BT Business Complete customers.

It covers calls to 01, 02, 03, 056, some 055, 0845 and 0870 numbers, UK mobiles and most international destinations.

The calling package can be taken on any lines in the customers BT Business Complete inventory.

Monthly allowance of 5000 landline & international minutes per month combined and 500 minutes to UK mobiles

Terms and conditions apply. See the details here

Intra Business Calls

It's available to new BT Business Complete customers.

A Fair Use Policy applies to Intra Business Calls. Under this Fair Use Policy, where the total of the Customer's Intra Business Calls exceeds 75% of the Customer's total calls in any calendar month, BT may terminate the Intra Business Calls or the BT Business Complete contract.

See all the details here

BT Prompt Care

BT Business Total Broadband and BT Infinity for business is covered by our Prompt Care service as standard. In the unlikely event that you have a problem, we'll aim to fix it by the end of the next working day after the fault is reported, Monday to Saturday. If we don't fix it by the next working day, you can claim £25 through our Customer Service Compensation Scheme.

We aim to fix broadband and Infinity faults reported Monday-Saturday by 23:59 on the next working day. The broadband Customer Service Compensation Scheme covers BT Business Total Broadband Office, Office Unlimited, Advance and Advance Support, BT Infinity for business Advance and Advance Support. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband or fibre line that experienced the fault. Exclusions apply. Full details of the Customer Service Compensation Scheme can be found at www.bt.com/terms.

See all the details here

BT Business One Plan Traditional

12 month Minimum Period

BT Business One Plan Traditional provides:

Capped calls

BT Business One Plan UK Landlines: Applies to 01, 02 and 03 numbers only. Pence-per-minute rates apply after 60 minutes. 4p set up fee and fair use policy apply.

Mobile: Opt in required. 6p set up fee applies. Applies to calls to the 4 main Mobile Operators only. Exclusions (including calls to numbers ported from other networks). Fair use policy applies.

International calls: Opt-in required. Landline calls only. 6p set-up fee applies below the cap. Call restrictions fair use policy apply.

See all the details here

Broadband

As part of a line and broadband package.

Unlimited wi-fi minutes

You need to opt in to get this service and have signed up for a minimum of 12 or 24 months

  • You will have unlimited wi-fi minutes with all new BT Business broadband lines
  • You'll get a voucher which will enable your wi-fi minutes
  • One voucher will be issued per BT Business Broadband connection
  • You'll need a wireless-enabled device to benefit from BT Wi-fi minutes

You can use your minutes in hotspots if coverage is available

Terms & Conditions apply. See the details here.

Broadband usage

Usage above the allowance (10GB a month for Basic Broadband referred to as BT Business Total Broadband Office in the BT Business Broadband Access Service terms and conditions) will incur usage charges.

Mobile

As part of a BT Business Complete package. 24 month Minimum period

Talk Time Solo - Budget, Premium, Platinum tariffs

Inclusive minutes are per connection and cannot be shared. They apply to UK fixed lines, starting with 01, 02 and 03 (excluding the Channel Islands and the Isle of Man), other UK mobile users in the UK, and voicemail. Once you have used all of your inclusive minutes, calls are then charged at standard BT Mobile rates.

UK texts apply to any UK mobile and exclude texts outside of the UK, MMS and premium rate numbers.

500MB, 1GB, 2GB data allowance is per connection and cannot be shared. Applies to data received in UK. Usage in excess of contract charged at £2 per MB.

Free calls to company phones are between BT Mobile and BT Landlines on the same customer contract with BT Business Complete.

Unlimited wi-fi minutes available with BT Wi-fi across the UK with all Android customer contracts only.

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